Order Processing Time

Order Dispatch: We strive to process and dispatch all orders within 24 hours of receiving your order, excluding weekends and public holidays. Orders placed after [cut-off time] on Friday or over the weekend will be processed the following Monday.

Shipping & Delivery

Delivery Timeframe: We aim to deliver your order within 10 business days from the date of dispatch. Please note that delivery times may vary depending on your location and any unforeseen circumstances that may arise during transit.

Shipping Methods: We use reliable shipping partners to ensure your order reaches you in a timely and secure manner. Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Costs: Shipping costs will be calculated at checkout based on your location and the size/weight of your order. Any applicable shipping charges will be displayed before you finalize your purchase.

No Return Policy

Final Sale: Please note that all sales are final. We do not offer returns or exchanges unless the product is defective or incorrect. In such cases, please contact our customer support team within 7 days of receiving your order, and we will work with you to resolve the issue.

Order Tracking

Tracking Information: Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

Additional Information

Address Accuracy: Please ensure that your shipping address is accurate and complete to avoid delays. We are not responsible for packages that are lost or delayed due to incorrect or incomplete addresses.

Customs and Duties: For international orders, any customs fees, taxes, or duties are the responsibility of the customer. Please check with your local customs office for more information on potential charges.

Contact Us

If you have any questions or concerns about your order or our shipping policy, please contact our customer support team.